rajagaming Platform Privacy Notice

This page describes what we collect when you use rajagaming and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals through local payment networks (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), and maintain your account security.

Our privacy approach on rajagaming is built on transparency. We do not sell your data to marketing firms. We do not track your browsing outside our platform. We encrypt your password and store it securely. We explain what we collect, who can access it, how long we keep it, and what rights you have over your information.

Our platform operates in supported jurisdictions only. Users are responsible for verifying that their access complies with their local law. This privacy notice applies to all rajagaming users regardless of device—Android app, iOS browser, or desktop access.

What Data We Collect on rajagaming

When you open an account on rajagaming, we collect the following information:

Email address: Used for account login, password recovery, and account notifications. We send verification codes to confirm your email ownership.
Phone number: Used for account recovery and security verification. We may send SMS codes during sensitive actions like password reset.
Full name and date of birth: Collected during registration and used for Know Your Customer (KYC) verification as required by financial regulations.
Identity documents: We collect photographs of your national ID card (KTP), passport, or driver license as part of KYC. These documents are verified and stored securely.
Payment information: When you deposit or withdraw, we collect payment method details (e-wallet identifier, bank account reference). We do not store full bank account numbers or e-wallet credentials—we only store references that allow our system to confirm transactions.
Account activity: We record every bet, spin, deposit, withdrawal, and login on your account. This data is stored permanently in your account history for transparency and dispute resolution.
Device information: We collect information about the device you use to access rajagaming—operating system, app version, device model, and IP address. This helps us optimize mobile performance and detect unauthorized access.

KYC verification: We require identity verification to comply with financial regulations and prevent fraud. Your documents are reviewed within hours and stored securely.
Payment processing: We collect payment references to process deposits and withdrawals through local providers. We do not store full payment credentials.
Account security: We track login history and device information to protect your account from unauthorized access.

How We Use Your Data on rajagaming

We use the data we collect on rajagaming for specific purposes:

To verify your identity and comply with Know Your Customer (KYC) regulations.
To process deposits and withdrawals through our payment partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet).
To maintain your account security and detect unauthorized access.
To send you account notifications—deposit confirmations, withdrawal status, or login alerts.
To provide customer support when you contact us through the in-app messaging system.
To comply with legal obligations and financial regulations in jurisdictions where we operate.
To improve our platform—we analyze anonymized usage patterns to optimize mobile performance and game availability.

We do not use your data for marketing beyond in-app notifications about our own services. We do not sell your information to third parties. We do not build marketing profiles on you for external advertisers.

Important: Our servers are located in multiple jurisdictions to ensure service availability. Your data may be processed and stored outside your home country. By using rajagaming, you consent to this international data processing.

Your Rights and Data Protection on rajagaming

Third-Party Access and Payment Processing

We share your data with third parties only when necessary for service delivery. Our payment processors (the platforms behind DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive payment references and transaction confirmations from your account. We do not pass full personal details to payment providers unless required to complete a transaction.

Our hosting providers store your account data on secure servers. These providers sign data protection agreements with us and are prohibited from using your data for any purpose other than platform maintenance.

We may disclose your information if legally required—for example, if law enforcement requests user data as part of a criminal investigation. We comply with legal orders, but we do not voluntarily share user information with government agencies.

Cookies and Tracking on rajagaming

Our platform uses cookies to maintain your login session on rajagaming. When you log in, we store a session cookie on your device. This cookie allows you to stay logged in as you navigate between pages. Session cookies are deleted when you log out or close your browser.

We do not use tracking cookies to follow your activity across other websites. Our analytics system is internal—we measure how users interact with rajagaming itself, not your activity elsewhere on the internet.

On your phone, our Android app stores login preferences locally to speed up future sessions. You can clear this data through your phone's app settings if you choose.

Data Retention and Deletion on rajagaming

We retain your account data as long as your account is active. Your complete transaction history—every deposit, withdrawal, bet, and spin—is stored permanently in your account. This history is essential for dispute resolution and regulatory compliance.

If you request account closure, we retain your data for a retention period required by financial regulations—typically two to seven years, depending on your jurisdiction. After this period, we delete or anonymize your personal information.

You can request a copy of your personal data at any time by contacting our support team through the in-app messaging system. We will provide your data in a standard format within a reasonable timeframe.

You have the right to request correction of inaccurate data. If you notice an error in your registered name, email, or phone number, contact our support team and we will update it.

Data security: We encrypt your password using cryptographic hashing. We encrypt data in transit between your device and our servers using SSL/TLS protocols. We do not store passwords in plain text.

Service Availability and Jurisdiction

Our services on rajagaming are available only where local law permits. We do not knowingly collect data from users in prohibited jurisdictions. If you access rajagaming from a jurisdiction where online gaming is illegal, you do so at your own legal risk, and we are not liable for consequences.

Users in Indonesia—Jakarta, Surabaya, Bandung, Medan, and other regions—may access rajagaming if local regulations permit. Users in other countries should verify their local laws before opening an account.

This privacy notice is governed by the laws of the jurisdictions where we operate. If there is a conflict between this notice and your local privacy law, your local law applies.

Contact and Support

If you have questions about our privacy practices on rajagaming, contact our support team through the in-app messaging system. We respond to privacy inquiries within a reasonable timeframe.

We update this privacy notice periodically to reflect changes in our practices or legal requirements. When we make material changes, we notify users through the account dashboard or via email. Your continued use of rajagaming after changes means you accept the updated notice.

Access your personal data through your account dashboard on rajagaming.
Request corrections to inaccurate information via in-app support.
Request account closure by contacting our support team.
View your complete transaction history under "Account History" in your account settings.
Manage notification preferences through your account settings.